Customer support,
built into your app
Radish Care is an embeddable chat widget and agent dashboard that gives every app in the Radish ecosystem real-time customer support.
Everything you need for support
Embeddable Chat Widget
Drop a single script tag into any app. Consumers get instant access to support without leaving the page.
Multi-Tenant by Design
Each connected app gets its own namespace — conversations, consumers, auto-replies, and business hours are all scoped per app.
Department Routing
Route conversations to the right team automatically. Billing, technical, sales — each department manages their own queue.
Canned Responses
Pre-built reply templates with keyboard shortcuts. Agents respond faster without sacrificing quality.
Auto-Replies & Bot Ready
Automated responses for after-hours, keywords, and new conversations. Bot message type built in for AI agent integration.
Full Audit Trail
Every assignment, status change, and escalation is logged. Supervisors get complete visibility into conversation history.
How it works
Connect your app
Register your application, get an API key, and configure allowed origins for the widget.
Embed the widget
Add the chat widget to your app with a single script tag. Consumers can start conversations instantly.
Manage from the dashboard
Agents pick up conversations, collaborate across departments, and resolve issues — all from one dashboard.
Built for teams
Agents
View and respond to conversations, use canned responses, see consumer context and session info.
Supervisors
Manage agents, reassign conversations, configure auto-replies, departments, and tags.
Admins
Full system access — manage apps, business hours, global configuration, and all platform settings.
