Abeedoo Chat

Customer support,
built into your app

Abeedoo Chat is an embeddable chat widget and agent dashboard that gives every app in the Radish ecosystem real-time customer support.

Everything you need for support

Embeddable Chat Widget

Drop a single script tag into any app. Consumers get instant access to support without leaving the page.

Multi-Tenant by Design

Each connected app gets its own namespace — conversations, consumers, auto-replies, and business hours are all scoped per app.

Department Routing

Route conversations to the right team automatically. Billing, technical, sales — each department manages their own queue.

Canned Responses

Pre-built reply templates with keyboard shortcuts. Agents respond faster without sacrificing quality.

Auto-Replies & Bot Ready

Automated responses for after-hours, keywords, and new conversations. Bot message type built in for AI agent integration.

Full Audit Trail

Every assignment, status change, and escalation is logged. Supervisors get complete visibility into conversation history.

How it works

1

Connect your app

Register your application, get an API key, and configure allowed origins for the widget.

2

Embed the widget

Add the chat widget to your app with a single script tag. Consumers can start conversations instantly.

3

Manage from the dashboard

Agents pick up conversations, collaborate across departments, and resolve issues — all from one dashboard.

Built for teams

Agents

View and respond to conversations, use canned responses, see consumer context and session info.

Supervisors

Manage agents, reassign conversations, configure auto-replies, departments, and tags.

Admins

Full system access — manage apps, business hours, global configuration, and all platform settings.

Abeedoo Chat

Ready to get started?

Sign in to the agent dashboard or connect your first app.

Open Dashboard